Reference

247races Legal Framework for Indian Accounts

Every account on 247races operates under a clear set of terms — covering how your data is stored, how your account is managed, and what you can expect…

Terms of UsePrivacy PolicyCookie PolicyAccount ConditionsData Retention
247races 247races Legal Framework for Indian Accounts
REACH OUR LEGAL TEAM

Contact Us on Policy or Account Matters

If you have a question about our terms, want to request a copy of your data, or need to report a concern, our support team is available around the clock.

Live Chat Start a live chat session directly from your account dashboard. Our agents handle terms queries, account condition questions and data requests in real time, any time of day.
Email Support Write to our legal and privacy team by email for formal data requests, account closure, or written confirmation of our policy commitments. We respond within one business day.
Help Centre Our Help Centre holds detailed answers on account terms, cookie settings, data access rights and how to raise a formal complaint if a concern is not resolved at first contact.
HOW WE HANDLE THIS

Data, Security and Account Management at 247races

We handle your account data with care across every stage — from the moment you register to the day you decide to close your account.

Data Storage

Your personal details and transaction records are stored on encrypted servers.

Cookie Controls

We use session and analytics cookies to keep your account preferences intact and understand how our lobby is used.

Account Security

All accounts are protected with two-step verification options and session time-out controls.

Data Retention Period

We keep transaction logs for the period required under applicable financial regulations.

Your Rights

You have the right to access, correct or request deletion of your personal data at any time.

Complaints Process

If a dispute or concern is not resolved through standard support, you can escalate it in writing to our compliance…

Answers to Your Policy and Account Questions

The questions below cover the most common legal and data concerns raised by account holders. If you cannot find what you need here, reach our support team via live chat or email and we will get back to you with a clear written answer.

Yes. Send a written data-access request to our support email with your account ID and we will compile and deliver a copy of all stored personal data within 30 days of identity verification.

Submit a deletion request through email support or live chat. Once your account is closed and any pending withdrawals to UPI, Paytm or PhonePe are settled, we begin the deletion process within the legally required retention window.

Transaction and identity records are retained for the minimum period required by financial regulations. After that window closes, all personal data is permanently deleted from our servers and backup systems.

We share data only with payment processors such as UPI and Paytm gateways, fraud-prevention services, and where required by law. We do not sell personal data to advertisers or unrelated third parties under any circumstances.

We send a direct notification to your registered email address before any material change takes effect. You will have the opportunity to review the update and close your account if you do not wish to continue under the revised terms.

Access to and eligibility for our platform depends on local law. Our services are available where local law permits, and it is your responsibility to confirm that using an online gaming account is lawful in your specific state or territory.

Contact us first through live chat or email for standard queries. If unresolved, submit a written complaint to our compliance desk. We acknowledge it within 48 hours and aim to close it within 14 business days with a written outcome.